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Subprocessors
These are the third parties that process customer data on Energy Connect’s behalf to run the platform.
Last updated 2 October 2026. A data processing agreement (DPA) is available on request: email sales@energyconnecter.ai.
| Vendor | Purpose | Data it receives | Location |
|---|---|---|---|
| Google Cloud (Cloud Run, Cloud SQL, Memorystore, Cloud Storage, Secret Manager, Cloud Logging) | Hosting: application servers, the database, queues and cache, uploaded files, credentials and logs | All account and operational data, uploaded documents (BOLs, invoices, tickets, photos), application logs | Iowa, United States (us-central1) for servers and the database |
| Google Cloud Document AI | Reading text from uploaded BOLs and invoices | Document images and PDFs | United States (US multi-region) |
| Anthropic | AI extraction of fields from documents and contracts, and the in-app assistant | Document text and images, contract files, assistant messages and the account data the assistant looks up to answer them | Vendor-managed |
| Google Cloud Vertex AI (Gemini) | Backup AI extraction of fields from BOLs, invoices and company documents when Anthropic is unavailable | BOL images and PDFs, text read from BOLs, invoices and company documents such as certificates of insurance, and the order or invoice lines they are checked against | Iowa, United States (us-central1) |
| Twilio Inc. (SendGrid) | Email only: sending system and transactional email, and receiving email sent to load inboxes | Recipient names and email addresses, message content and attachments, inbound email content | Vendor-managed |
| Telnyx | Sending and receiving SMS text messages, including driver and order notifications and opt-out replies | Mobile phone numbers, message content, delivery status | Vendor-managed |
| Invoice Fuel | Card and ACH payment of invoices | Company and contact names, email and phone, invoice amounts, payment-method tokens | Vendor-managed |
| Stripe | Collecting card and bank details in the browser for Invoice Fuel payments | Card and bank account details, entered directly into Stripe’s form | Vendor-managed |
| Google Maps Platform | Address autocomplete, geocoding and maps | Addresses and address searches, the user’s IP address and browser details | Vendor-managed |
| Expo | Delivering push notifications to the mobile app | Device push tokens, notification titles and text | Vendor-managed |
| Google Analytics | Website analytics on energyconnecter.ai, only after a visitor accepts analytics cookies | Pages viewed, cookie and device identifiers, IP address | Vendor-managed |
Integrations you connect
Systems you connect to your own account, such as your accounting package or dispatch board, receive data because you set them up and on your instruction. They are listed on the integrations page, not here.
Questions
How the platform protects data is described on the security page, and how personal information is handled in the privacy policy. For a security questionnaire or the DPA, email sales@energyconnecter.ai.